Library Services

Tilbury Library offers many services, including:


Ancestry Online      Baby Rhyme Time      Bookstart (books for babies)

Enquiry Desk      Fax      Home-Link (housebound service) 

Internet      Large print Books      Scanner for documents

Word Processing


(Please note that the Library desk is not manned between 1pm -2pm on Mondays and Fridays)

Council Services

Thurrock Council Housing surgery at the hub

Thurrock Council hold a Housing surgery every Monday between 10am to 12pm where you can discuss some of the following areas:

  • Housing application advice
  • Benefit advice
  • Thurrock Choice Homes (Bidding)
  • General Welfare advice
  • Debt advice

No need for an appointment just drop into the Tilbury Hub.

Document Verification


Please note that volunteers are unable to provide a document verification service to members of the public.

This service will only be available at the Tilbury Hub if a housing officer is available or by library staff who are trained to provide this service.

Report It Service

My Account


To use the Thurrock Council "Report It" Services you will first need an account.

To create an account go to and select the "My Account" option on the right of the page sign up.

Once your account is created you will be able to access the "Report It" service, which allows you to report issues in the following areas : 




Street Cleaning & Environment

For information on street care and cleaning, visit Thurrock Council at

To report a street problem, simply login to the My Account services, select 'Environmental reporting' and 'Add a report'.